Warranty Clause

Gufoo is dedicated to providing our customers with high-quality furniture and home décor products that meet our strict standards of design, durability, and functionality. To ensure our customers’ satisfaction, we provide a 12-month warranty on all of our products, subject to the terms and conditions outlined in this warranty clause.

The Gufoo Warranty covers any defects in materials or workmanship, including but not limited to, cracks, chips, breaks, or other damage that affects the normal use of the product. The warranty period begins on the date of purchase and is applicable only to the original owner of the product.

To make a warranty claim, please contact Gufoo’s customer service department(service@gufoo.com) within the warranty period and provide a description of the defect, along with proof of purchase, such as an order number or purchase receipt. Our customer service team will work with you to determine the best course of action, which may include repair, replacement, or a refund, at our discretion.

Warranty Exclusions

The Gufoo Warranty does not cover:

(1)Normal wear and tear, including scratches, dents, fading, or discoloration caused by exposure to sunlight or other environmental factors.

(2)Improper assembly or installation, including failure to follow the instructions provided with the product or use of unauthorized parts or accessories.

(3)Misuse, abuse, or neglect of the product, including but not limited to, use of the product for purposes other than its intended use, exposure to extreme temperature or weather conditions, and failure to properly care for and maintain the product.

(4)Damage caused by third-party products or services, including but not limited to, damage caused by use of a competitor’s product or service in conjunction with a Gufoo product.

(5)Products that have been sold “as is” or with all faults.

(6)Products that have been purchased from unauthorized resellers, including but not limited to, sales made through online auction sites, flea markets, or garage sales.

(7)Products that have been lost or stolen.

Limited Liability

Gufoo’s liability under this warranty is limited to the repair, replacement, or refund of the defective product, at our discretion. Gufoo shall not be liable for any incidental, indirect, special, or consequential damages, including but not limited to, loss of profits, loss of use, or loss of business opportunities.

Gufoo reserves the right to change the terms and conditions of this warranty at any time, without notice. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

 

Contact us
Store name: Gufoo
Support: Monday to Friday 09: 00-18: 00
Store Mail: service@gufoo.com
Store Phone: +86 15280212136
Store Location: Xiayang No. 1, Lefeng Town, Quanzhou, Fujian, 362324, China

 

Store name: Gufoo

Support: Monday to Friday 09: 00-18: 00

Store Mail: service@gufoo.com

Store Phone: +86 15280212136

Store Location: Xiayang No. 1, Lefeng Town, Quanzhou, Fujian, 362324, China